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Physician, Family/Internal Medicine Lake Forest

Patient Access Representative- Plainfield, IL

$19.89–$28.84/hrFull-time · EDO Plainfield 24600 W 127th Street
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Requirements

Education: Associate's degree

Skills & tools

Patient CareSchedulingBillingCommunicationsConflict ResolutionCustomer Service

Benefits — mentioned in this posting

Bonus / commissionHealth, dental & visionTuition / educationWellness & perks401(k) / retirementPaid time off
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Full job description

What you will do:
  • Greet and assist patients in a courteous and professional manner during the registration process.
  • Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
  • Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
  • Verify patient contact information and confirm appointment details.
  • Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
  • Collaborate with insurance providers and billing teams to address insurance-related issues.
  • Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
  • Ensure clear and effective communication with patients to address their questions and concerns.
  • Review and verify patient registration data and insurance information to ensure accuracy.
  • Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.
  • Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
  • Help patients feel comfortable and informed during the registration and scheduling process.
What you will need:
  • Associates Degree Health Administration Required
  • Previous experience in patient access, healthcare administration, or a related field is preferred. And
  • Experience using patient registration and scheduling systems.
Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunity

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This posting was published by Physician, Family/Internal Medicine Lake Forest on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.