Project Delivery Manager - Commercial Product Management

Grade Level (for internal use):

11

The Team:

The Commercial Organization within S&P Global Ratings is at the forefront of transforming how we manage our global commercial portfolio. Our team is responsible for revolutionizing the end-to-end lifecycle of lead and opportunity management, contracting, and invoicing across our worldwide operations. We operate in a collaborative, cross-functional environment where innovation meets the rigorous standards of the credit rating industry.

The Impact:

As a Project Delivery Manager, you will be central to driving transformational change across S&P Global Ratings' Commercial Organization. Your work will directly impact how we serve our global clients and manage critical commercial processes. You'll lead complex, enterprise-wide initiatives that shape the future of our commercial operations, working with stakeholders across multiple divisions to deliver sustainable, business-critical solutions.

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Program and Product Management & Execution

• Lead end-to-end delivery of complex programs and product initiatives, from discovery through launch and post-release optimization
• Develop and maintain a comprehensive project plan with clear objectives, milestones, deliverables, dependencies, and timelines across multiple scrum teams
• Lead the planning and tracking of cross-functional roadmaps in alignment with product and technology strategies
• Establish project governance, status reporting, risk tracking, and issue resolution mechanisms

Stakeholder Engagement & Communication

• Partner with senior stakeholders across Commercial, Finance, Legal, Product, and Technology to ensure alignment and buy-in at all stages of delivery
• Provide transparent, timely updates on program status, risks, and dependencies to leadership and cross-functional teams
• Influence and coordinate with dependent teams to ensure delivery of business-critical components (e.g., user guides, training materials)

Delivery & Alignment

• Operate within the SAFe Agile framework, coordinating with RTEs, scrum teams, and solution managers to ensure agile best practices are followed
• Support ceremonies as needed, including planning, retrospectives, and demos

Change Management & Adoption

• Lead the development of a robust change management plan, including establishing KPIs and usage analytics, to support system and process adoption across global teams
• Work with business units to deliver user-focused communication, training, and documentation
• Ensure seamless handoff and integration with ongoing operations and support teams
• All employees must work from the office at least 2 days/week.

• An S&P Global employee at this level would typically have 5 - 7+ years of experience in Project Delivery/ Product Management
• Strong product management skills with demonstrated ability to manage complex enterprise programs
• Solid understanding of highly regulated environments, particularly credit rating agencies and capital markets
• Experience with project management tools and methodologies, including SAFe Agile framework
• Exceptional verbal and written communication skills, with ability to influence and build consensus at all levels
• Proven track record managing change initiatives and leading cross-functional teams through transformation
• Final-stage candidates must attend one in-person interview at your nearest S&P Global Ratings office before offer.

• Experience in global financial services or technology-led environments
• Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing systems
• Advanced knowledge of credit rating processes and commercial operations
• Experience coordinating with RTEs, scrum teams, and solution managers in agile organizations

(This section is only applicable to US candidates) The anticipated base salary range for this position is $108,400 - 140,000, depending on location, experience, and skills. This role is eligible for an annual incentive plan and additional benefits. For more information, visit our S&P Global Benefits website.

Right to Work

For applicants who are applying to the role in the United States, this role is limited to persons with an indefinite right to work in the country.

• Lead high-visibility, transformational programs that directly impact S&P Global Ratings' commercial success
• Work with senior stakeholders across Commercial, Finance, Legal, Product, and Technology divisions
• Gain deep exposure to credit rating processes, capital markets, and enterprise commercial systems
• Develop expertise in SAFe Agile framework within a global financial services environment
• Build your career in a role that combines strategic thinking with hands-on delivery excellence

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Recruitment Fraud Alert:

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At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

Advancing Essential Intelligence.

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.