senior engineer, Microsoft 365 Messaging & Collaboration - ST; Nashville, TN

Now Brewing! senior engineer, Microsoft 365 Messaging & Collaboration (ST) Nashville, TN

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Senior Engineer – Microsoft 365 Messaging & Collaboration, you will design, secure, automate, and support Starbucks’ global Microsoft 365 messaging and collaboration platforms, with primary focus on Exchange, Exchange Online, hybrid mail flow, and Microsoft Purview.

This role partners with infrastructure, security, compliance, architecture, and business teams to keep enterprise messaging services reliable, compliant, scalable, and ready for future collaboration capabilities.

* Engineer, administer, and support global Exchange, Exchange Online, and hybrid messaging environments, including mail flow, transport, authentication, directory synchronization, and service reliability. * Administer Microsoft 365 messaging and collaboration services, including Exchange Online, Entra ID integrations, and Purview. * Partner with Security, Legal, Privacy, Risk, Compliance, Architecture, and Infrastructure teams to implement Microsoft Purview governance, retention, eDiscovery, and information protection solutions. * Support tenant governance, lifecycle management, service modernization, migrations, and strategic initiatives such as Microsoft Copilot. * Build automation using PowerShell, Microsoft Graph API, Azure Automation, and related technologies to improve operational efficiency, reliability, and reporting.

* 7+ years of experience in systems engineering, infrastructure engineering, or enterprise messaging administration. * 5+ years of experience supporting Microsoft Exchange Server, Exchange Online, and Microsoft 365 in large enterprise environments. * Experience designing, implementing, and supporting Exchange Hybrid configurations. * Strong knowledge of mail routing, SMTP, hybrid mail flow, authentication, certificate management, and highly available messaging systems. * Advanced PowerShell scripting experience for automation, administration, and reporting. * Strong troubleshooting, analytical, communication, and prioritization skills.

* Experience with Microsoft Purview compliance, information protection, retention, records management, eDiscovery, legal hold, and sensitivity labels. * Knowledge of Microsoft Entra ID, Conditional Access, Identity Governance, Microsoft Graph API, and Azure Automation. * Experience supporting Microsoft Copilot for Microsoft 365, cross-tenant migrations, or large-scale mailbox migrations. * Experience with enterprise messaging security solutions such as F5 BIG-IP, Cisco IronPort, or equivalent platforms. * Microsoft certifications related to Microsoft 365, Exchange, Security, or Compliance.

We believe we do our best work when we're together, which is why we're onsite four days a week.