international instructional design manager, International Retail Operations

Now Brewing – international instructional design manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As an international instructional design manager on the International Retail Operations team, you will develop and maintain the retail training programs that will be used in more than 85 countries around the world. You will play a critical role in ensuring retail training programs are relevant, engaging and help partners quickly gain competency in their new roles.

* Demonstrate expertise in adult learning and instructional design

• You will design, develop and maintain innovative, internationally relevant retail operations digital training programs that accelerate partner performance, for barista through regional director roles.

* Serve as a learning and development subject matter expert

• You will regularly consult with cross-functional teams locally and around the world.

* Continuously improve training programs

• You will evaluate feedback, analyze key metrics and compare industry benchmarks to measure the effectiveness of the programs you develop to make improvements.

* 10+ years of experience designing training programs for adult learners in retail operations roles – from entry level to leadership roles

* Excellent communication and consulting abilities cross-functionally, cross-culturally and cross-levels

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week