Hilton

Hotel Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

$125K–$130KFull-time · Chicago, IL
✓ Verified live on the employer's own system · added 3 days ago
Save search
Mid-level

Skills & tools

HospitalityManagementOperationsTeam LeadershipSalesQuality AssuranceCustomer ServiceCoaching
Apply on company site ↗ See your fit → free

Full job description

what you'll do every time you come to work! As a Hotel Manager , you're not just overseeing day-to-day hotel operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

- Manage hotel operations: Oversee the overall functioning of the property, with direct oversight of operational performance. - Act as the General Manager delegate: Assume full operational leadership responsibilities in the absence of the General Manager - Maximize performance and satisfaction: Drive operational efficiency, profitability, and service excellence to ensure a high level of guest and team member satisfaction.

Partner with commercial and finance leadership to maximize sales opportunities and financial control - Oversee quality and service initiatives: Implement and manage daily quality assurance processes to enhance the guest experience and ensure alignment with brand standards - Communicate with key stakeholders: Partner with hotel owners and corporate leadership to align business goals and operational strategy - Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment What It Takes to Make the Stay

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership .

A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

  • Manage hotel operations: Oversee the overall functioning of the property, with direct oversight of operational performance.
  • Act as the General Manager delegate: Assume full operational leadership responsibilities in the absence of the General Manager
  • Maximize performance and satisfaction: Drive operational efficiency, profitability, and service excellence to ensure a high level of guest and team member satisfaction. Partner with commercial and finance leadership to maximize sales opportunities and financial control
  • Oversee quality and service initiatives: Implement and manage daily quality assurance processes to enhance the guest experience and ensure alignment with brand standards
  • Communicate with key stakeholders: Partner with hotel owners and corporate leadership to align business goals and operational strategy
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

More jobs at Hilton

Similar jobs near Chicago, IL

Tell me when more Manager, Business Development jobs post near Chicago, IL We re-check every listing against the employer’s own board — no résumé needed.

Search Hotel Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile jobs near Chicago, IL → Browse all live jobs

This posting was published by Hilton on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.