Education: Bachelor's degree or related field
- Administer Oracle EPM Planning applications supporting Budget, Forecast, Weekly Forecast, Actuals, for the PropPlan and Daily Revenue Reporting (DRR) EPM Applications. - Perform the daily, weekly and monthly administrative activities to support the business cycles and operational reporting needs. - Implement, monitor, and troubleshoot data loads, batch processes, and automated jobs affecting both PropPlan and DRR environments - Support Smart View connectivity and web access for both PropPlan and DRR users
- Serve as a primary responder for both the PropPlan and DRR Helpsdesk tickets. Activities. Diagnose, triage, and resolve user-reported issues including reporting discrepancies, data latency or missing data, access and security questions and version/scenario availability - Collaborate with global Finance users, providing status updates and resolution guidance - Partner with FP&A, Operations Finance, and regional finance teams to ensure system readiness during critical close and audit periods
- Maintain end-user guides, quick reference guides, and training materials for PropPlan and DRR - Identify recurring help desk issues and recommend system or process improvements - Support testing and validation for Oracle EPM updates, enhancements, and feature changes to PropPlan and DRR applications
- Bachelor's degree in Finance, Accounting, Information Systems, or related field - Three plus (3+) years of hands-on experience supporting Oracle EPM Planning applications - Experience supporting production finance systems - Experience with planning dimensions and hierarchies, budgeting, forecasting, and daily revenue reporting and Smart View for Excel (can maintain complex spreadsheets)
- Experience supporting operational reporting, or audit-facing finance systems - Experience in a global, multi-entity environment - Experience supporting SOX or audit-controlled environments
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