Senior Data Analyst

We are the CCO Product Strategy team - a newly formed and fast-growing group within Salesforce's Chief Customer Officer (CCO) organization. We sit at the intersection of product, data, and strategy, and we're building our data capability from the ground up. This is a rare opportunity to join at the foundation stage and directly shape how our team harnesses data to drive customer success outcomes across the Salesforce ecosystem.

Our stack: Tableau Next, Snowflake, and Salesforce Data Cloud. Our mission: build the gold standard for data products that power CCO and Customer Success strategy.

- Self-Serve Dashboards & Reports - Build and maintain dashboards in Tableau Next that serve as a reliable, self-serve source of truth for stakeholders across shelfware, MCP adoption, and P&L metrics

- Metric Standardization - Help standardize metric definitions and maintain the semantic layer within the data product, working alongside the Analytics Engineer

- Analysis & Insights - Turn ad-hoc stakeholder questions into fast, credible analysis, and contribute to broader insights delivery for CCO and Customer Success leadership

- Data Stewardship - Partner directly with stakeholders to resolve reporting issues and keep improving the reporting experience. You will own the dbt semantic layer and metric governance end-to-end, and own metric catalog covering key P&L metrics and product adoption metrics

- Tableau-savvy - Deep experience building Tableau dashboards; Tableau Next experience a plus, or strong readiness to ramp on it

- Data Driven - Comfortable with SQL and querying relational databases like Snowflake

- A Builder at Heart - You thrive in ambiguous, 0-to-1 environments and want to help stand up a data foundation from scratch

- Detail-Oriented - Care about metric consistency, documentation, and getting definitions right, since these become the standard others build on

- A Clear Communicator - Can translate data into insights stakeholders can act on

- Experience with Salesforce Data Cloud or Salesforce CRM analytics

The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually.