Retail Cosmetics Sales Counter Manager - Armani, Tysons Corner Center - Full Time

- Deliver exceptional customer service through personalized consultations and expert product knowledge

- Build lasting relationships with clients and drive client development through outreach and follow-up

- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results

- Plan and execute in-store and vendor-led events to drive traffic and engagement

- Maintain brand standards through proper merchandising, hygiene, and stock replenishment

- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes

- Resolve customer concerns in a professional and customer-first manner

- Stay informed on new launches, best-sellers, and beauty trends to support team education

- Manage multiple priorities in a fast-paced environment with strong attention to detail

- Demonstrate flexibility, sound judgment, and a passion for the beauty industry

- 3-5 years of relevant retail, beauty, or leadership experience preferred

- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

- Understand and communicate effectively with customers, co-workers, and supervisors

- Read and understand employment policies and safety rules/procedures in English

- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.

- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

- Requires close vision, color vision, depth perception, and focus adjustment

- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

- Employee Assistance Program with mental health counseling and legal/financial advice

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.