Retail Support Associate - Shoe Expeditor, Roosevelt - Part Time

We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

- Employee Assistance Program with mental health counseling and legal/financial advice

- Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly.

- Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.

- Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues.

- Assist in locating and pulling merchandise to fulfill digital customer orders.

- Maintain an orderly and visually appealing store by arranging and replenishing displays.

- Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock.

- Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for our customers. This entails regularly using technology to update product prices, promotions, and information on products and fixtures in accordance with company guidelines and policies.

- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

- Ability to communicate and share information with diverse groups of customers and peers

- Self-starter able to adapt quickly to changing customer expectations and needs

- Understand and communicate effectively with customers, co-workers, and supervisors

- Read and understand employment policies and safety rules/procedures in English

- Able to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays

- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.

- Involves standing for at least two consecutive hours, lifting at least 50lbs. stooping, kneeling, crouching, and climbing ladders

- Requires close vision, color vision, depth perception, and focus adjustment

- Frequent use of computers and handheld electronic equipment.

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.