Strategic OCI & AI Infrastructure Lead

- Serve as the point of accountability for a portfolio of high-value AI/OCI customers within your assigned segment

- Operate a high-touch, deeply embedded engagement model-this is not transactional account management

- Build executive-level trust while staying close to day-to-day technical realities

- Help drive health, performance, and efficiency of large-scale OCI environments and compute fleets

- Help drive meaningful improvements in utilization, cost efficiency, and architectural design

- Act as the escalation quarterback. When things break, you bring clarity and resolution fast

- Translate customer growth projections into real infrastructure plans (compute, storage, networking)

- Anticipate constraints before they happen. Capacity is your problem to solve, not react to

- De-risk large-scale deployments by aligning supply with demand across global regions

- Orchestrate across engineering, data center operations, networking, support, and sales

- Ensure delivery readiness and customer readiness are never out of sync

- Lead contract expansions and complex commercial negotiations

- Identify and unlock growth opportunities within existing accounts

- Maintain a tight grip on usage, SLAs, billing, and invoicing-no surprises

- Significant experience and technical depth in enterprise technology sales, cloud infrastructure, or AI-related solutions

- Proven track record of leading large, complex deals with strategic customers. In-depth understanding of margins, pricing, and how to close and expand deals

- Ability to operate effectively in highly matrixed environments and influence without direct authority. You find paths where none are obvious. You don't escalate problems; you own outcomes.

- Excellent communication, negotiation, and executive engagement skills

- Experience working across sales, engineering, and executive stakeholders in a global organization

- Proven ability to operate credibly with varied customer personas, from engineer to C-Suite

- Experience with hyperscale cloud platforms or large-scale infrastructure solutions

- Familiarity with AI, machine learning, or high-performance computing workloads

- Background in structuring non-standard or highly customized commercial agreements

Cloud and AI infrastructure are amongst the most critical layers in technology. The companies that win will be those who can deploy, scale, and optimize it faster and better than anyone else. This role exists to make that happen, at global scale, with the most important customers.

US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities

• Serve as the point of accountability for a portfolio of high-value AI/OCI customers within your assigned segment

• Operate a high-touch, deeply embedded engagement model—this is not transactional account management

• Build executive-level trust while staying close to day-to-day technical realities

• Help drive health, performance, and efficiency of large-scale OCI environments and compute fleets

• Help drive meaningful improvements in utilization, cost efficiency, and architectural design

• Act as the escalation quarterback. When things break, you bring clarity and resolution fast

• Translate customer growth projections into real infrastructure plans (compute, storage, networking)

• Anticipate constraints before they happen. Capacity is your problem to solve, not react to

• De-risk large-scale deployments by aligning supply with demand across global regions

• Orchestrate across engineering, data center operations, networking, support, and sales

• Ensure delivery readiness and customer readiness are never out of sync

• Lead contract expansions and complex commercial negotiations

• Identify and unlock growth opportunities within existing accounts

• Maintain a tight grip on usage, SLAs, billing, and invoicing—no surprises

• Significant experience and technical depth in enterprise technology sales, cloud infrastructure, or AI-related solutions

• Proven track record of leading large, complex deals with strategic customers. In-depth understanding of margins, pricing, and how to close and expand deals

• Ability to operate effectively in highly matrixed environments and influence without direct authority. You find paths where none are obvious. You don’t escalate problems; you own outcomes.

• Excellent communication, negotiation, and executive engagement skills

• Experience working across sales, engineering, and executive stakeholders in a global organization

• Proven ability to operate credibly with varied customer personas, from engineer to C-Suite

• Experience with hyperscale cloud platforms or large-scale infrastructure solutions

• Familiarity with AI, machine learning, or high-performance computing workloads

• Background in structuring non-standard or highly customized commercial agreements

Cloud and AI infrastructure are amongst the most critical layers in technology. The companies that win will be those who can deploy, scale, and optimize it faster and better than anyone else. This role exists to make that happen, at global scale, with the most important customers.