Sr Manager - IT Application Development

The Senior Manager of IT Application Development will be pivotal in leading a team dedicated to developing innovative solutions for our Crew Scheduling business unit. This position will drive technological advancements and shape our company's future amid ongoing transformations. As a leader, you will have exceptional leadership and communication skills and a deep understanding of driving organizational change, Agile development, and solutions architecture.

- Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning - Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations - Establish goals for the team and individuals, including performance reviews and career and performance plans - Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines - Evaluate and suggest improvements to the organizational structure, roles, and responsibilities

- Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical

requirements - Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy - Develop multi-year product development strategies and tactical plans - Share knowledge and work together to generate innovative solutions to problems - Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards - Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review - Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives

- Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational need - Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team

- Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions - Identify technical obstacles early and collaborate closely with the team to find innovative solutions - Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions - Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed - Also, ensure compliance with code scanning and other security protocols during development and release

- Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or other related field - 5+ years of relevant experience - 3+ years of Application development (.Net, Java, Spring Boot, Angular, or other modern language) - Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development - Experience building applications using AWS cloud: ECS, Lambda, Document DB, MSK - Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving.

Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security. - Well-versed in Agile development and requirements management processes - Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders - Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization - A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices - Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is an essential function of the position

- Master's degree - Understanding of system architecture principles, including the ability to design scalable and reliable solutions - Experience managing applications for crew

The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.