We are seeking a dynamic, hands-on technical leader to join the Property Experience & Salesforce Solutions leadership team. The FLEX Director, Property Experience & Salesforce Solutions will lead the architecture, development, modernization, and ongoing support of scalable, secure enterprise applications that support Marriott’s property experience ecosystem.
This role guides full-stack application development, React-based user experiences, reusable design systems, data structures, integrations, and security controls while leading technical decisions, aligning stakeholders, and influencing outcomes in a matrixed environment. Success requires strong communication, sound judgment, a collaborative team-player mindset, and the ability to lead people and decisions with a focus on performance, reliability, maintainability, and operational excellence.
- 8+ years of experience leading full-stack application development and support, including the delivery, modernization, maintenance, and operation of enterprise-scale applications across modern web, cloud, and integration technologies
- Strong technical foundation in application architecture, React and component-based development, data structures, API design, Salesforce platform support, secure coding practices, privacy, data protection, performance optimization, observability, and production support models
- Demonstrated ability to lead large-scale initiatives using Agile and DevOps practices, partner across engineering, product, and enterprise teams, establish reusable standards and architectural guardrails, prioritize competing demands, and communicate complex technical concepts clearly to business and technical audiences
- People-management experience, including coaching, developing, and leading high-performing technical teams in complex enterprise environments
- Knowledge of the hospitality industry, including service expectations, operational processes, property-level technology needs, and the ability to translate stakeholder needs into practical, scalable solution approaches
- Experience in enterprise or solution architecture, with working knowledge of AI/ML capabilities, emerging technologies, proofs of concept, and governed adoption into enterprise-ready solutions
- Provide technical leadership for a team of full-stack application developers and architects, setting engineering expectations, coaching best practices, and fostering a culture of quality, accountability, and continuous improvement
- Lead solution architecture by translating business and technical requirements into scalable, secure, well-architected full-stack application designs that balance front-end, back-end, integration, data, and security needs
- Own solution estimation, sizing, and delivery planning by providing clear level-of-effort, timeline, dependency, and risk recommendations to support effective prioritization and decision making
- Establish and enforce technical governance, engineering standards, React development patterns, design system governance, reusable frameworks, architecture/design reviews, code quality expectations, test strategy, and release readiness criteria
- Lead execution across multiple initiatives by managing scope, timelines, budgets, dependencies, delivery risks, and cross-functional alignment with business, product, engineering, and enterprise partners
- Set technical direction by staying current on modern application development practices, React capabilities, design system evolution, cloud services, security patterns, and architectural approaches that can be responsibly adopted across the portfolio
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.