Front Desk Security Specialist - Philadelphia, PA

Job Summary OPS Security Group is hiring Front Desk Security Specialist to work in fast-paced, professional environments. This position is ideal for individuals with strong customer service skills and a calm, professional demeanor. As the first point of contact for many, you will play a vital role in ensuring safety, managing access, and delivering a great guest experience.

Key Responsibilities Greet and assist visitors, guests, and tenants with professionalism Monitor access points and enforce entry protocols Respond to emergencies and de-escalate conflicts Monitor CCTV and report suspicious activity Maintain accurate daily activity logs and incident reports Conduct periodic patrols as needed (foot or vehicle-based) Support building operations by communicating effectively with staff and management Represent OPS Security Group's values at all times Requirements High school diploma or GED Strong written and verbal communication skills Proficient time management and attention to detail Comfortable using security technology (radios, tablets, cameras, etc.) Excellent de-escalation and interpersonal skills Reliable transportation (public or private) Ability to pass background screening, urinalysis, and required training Previous experience in security, hospitality, and/or front desk preferred Earned Sick and Safe Leave Paid and ongoing professional training Internal promotion and advancement opportunities This is a uniformed position that may require standing or walking for extended periods.

You'll need to be alert, professional, and able to handle pressure calmly. This is an excellent opportunity to grow within a company that values people-first leadership, accountability, and integrity.