National Account Coordinator

key responsibilities include increasing International Paper's profitability, creating a competitive advantage, and most importantly enhancing our Think the Customer reputation in the marketplace.

- Must work in cooperation with (and support) National Account Managers, Project Managers, design organization, management, box plants, customers while demonstrating actions representative of the International Paper Customer Experience.

- Price new business comparatively to contract, being mindful of market levels and increasing margins where possible. - Utilize and understand plant cost estimates to perform financial analysis, including cost savings projects. - Manage National Account master price list including all SKU, spec, and pricing information. - Understand and execute contractual deal points, including calculation and validation of price changes, calculation of rebates, and working with plants to implement payment terms.

- Build a positive rapport and maintain effective relationships with Customers & other key business partners to proactively communicate with customers regarding status of requests, delivering exceptional Customer Experience.

- Timely response to customer requests by coordinating information among manufacturing plants, the National Account Manager, and necessary cross-functional groups (credit, finance, B2B/EDI, etc.). - Monitor and work with National Account Manager & customer to capture price leakage (UEDs, Aged Inventory, Drop Trailers, etc.). - Prepare monthly customer & internal reports utilizing Consolidated Sales, PackInfo, and SMART (volume, sales, On Time Delivery, etc.). - Complete Deal Worksheet and Price Change History for customer(s), following all NA Standard Operating Procedures. - Manage Payment Tracker and Calculate Rebates to support accurate accruals and payments to National Account Customers. - Assist in root cause problem solving surrounding customer issues and disputes - Effectively work with all levels of the organization to ensure customer expectations are being met.

- BS degree or equivalent business experience

- Corrugated Industry Experience preferred - Witron & Costing Experience preferred - Advanced Proficiency with Microsoft Excel - Excellent analytical commercial skills - Strong interpersonal skills - Understand how to lead without authority - Ability to influence others to success - Strong communication skills (oral & written) - A proven record of accomplishment servicing internal and external customers - Strong organizational skills with attention to detail - Quick turn-around ability; very responsive - Must be willing and able to work in an extremely fast paced environment - Flexible team player with ability to manage multiple projects simultaneously - Competencies: Customer Focus, Financial Acumen, Action Oriented, Plans and Aligns, Drives Results, Business Insight, Instills Trust, Decision Quality, Balances Stakeholders, Accountability, Collaborates, Communicates Effectively