On-Site Service Representative Part-Time 30 Santa Fe Springs & Anaheim, CA

Work Location Type: Santa Fe Springs/Anaheim Route (covering North Anaheim/Long Beach/Compton)

The anticipated base pay compensation range for this position is $25-31/hr.

- 13 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date).

We're hiring a Part-Time (30 hours a week) On-Site Service Representative for our Santa Fe Springs/Anaheim Route. The working hours are Monday-Friday, between 7am-1pm.

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.

• Resolve customer problems promptly to retain and promote customer loyalty.

• Follow designated route defined by routing software tools and maintain route guides.

• Identify continuous improvement opportunities in productivity, process, and cycle time.

• Comply with safety and inspection requirements of the facility where the service is being provided.

• Help create new orders by engaging with customers to identify additional product needs

• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

• Ability to lift 25 to 60lbs and/ or work in difficult positions.

• Have and maintain a valid driver's license in State of residence.