Assistant Store Manager

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability - Know how to provide daily leadership and create and sustain a culture of employee engagement - Know the importance of partnering with your teammates in order to drive company owned store initiatives - Care about people and profit - Want to join a team where you can learn and grow your career the opportunities are endless! - A Day in the life: - Lead a successful team, support the store manager, and manage in our fast-paced retail stores - Manage store operations to maximize sales, profits and customer service - Build, coach, train and engage crew team to deliver superior levels of customer care and business results - Inventory protection, asset management, operational and safety issues - Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas - Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures - Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

- High school diploma or equivalent. Technical or trade school courses or degree completion - Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive - Passion for delivering customer care and building long term relationships - Thrive off of working in a very fast paced and complex environment - Knowledge of cataloging and/or inventory management systems - Ability to lift 60lbs in some situations - And if you have this, even better: - Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership - Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience - Entirely customer-centric (external/internal) - ASE Certifications - NAPA Know How - Why NAPA may be the right place for you: - Outstanding health benefits and 401K - Stable company.

Fortune 200 with a family feel - Company Culture that works hard, yet takes care of employees - Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team