Surgery Partners

Manager, Client Onboarding & Implementation

Full-time · Remote
✓ Verified live on the employer's own system · added yesterday
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Junior · 2+ yrs exp

Requirements

Experience: 2+ years

Skills & tools

Accounts Payable ReceivableAccounts ReceivableInventory ManagementMaintenanceQuality AssuranceCoachingAudit FindingsAudit Reporting

Benefits — mentioned in this posting

Health, dental & vision
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Full job description

Responsibilities:
  • Manages a team of A/R Specialists who complete the accounts receivable functions resulting in revenue generation.
  • Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
  • Manages the aging of accounts receivable by trending and analyzing the A/R, and thorough communication with payers.
  • Manage the implementation of key strategies; fostering an environment of accountability to create a high performing team.
  • Manage the overall A/R aging to ensure that the rundown of the A/R inventory is completed within specified timeframe of 6 months or less (unless otherwise specified/discussed depending on overall inventory of accounts or other considerations).
  • Successfully communicates trends, issues, resolutions, and opportunities to senior leaders.
  • Must become expert on respective clients, regional payer trends and overall client specifics.
  • Maintains thorough understanding of health insurance and government programs, when necessary.
  • Assist assigned staff in establishing daily/weekly workflows to accomplish KPIs.
  • Manage assignments across entire team to meet employee productivity and collection efforts across all client facilities.
  • Conduct routine quality assurance reviews of work completed; initiate coaching measures as needed.
  • Evaluate the audit findings, creating and establishing baselines and expectations to measure improvements.
  • Leverage audit findings to identify training needs for system education, industry updates and changes in collections processes and protocols.
  • Provide training for newly hired and existing employees to generate consistent team output.
  • Assist in the creation and increased utilization of Legacy Health A/R team(s) to help alleviate onshore staffing burden(s) and dead A/R inventory that would just need to be adjusted off the books.
  • Holding regular Weekly/Bi-Weekly meetings with Offshore Legacy team manager are consistently occurring on a regular cadence.
Requirements:
  • 2+ years of management experience in a healthcare related industry with Ambulatory Surgical Center or Outpatient hospital experience preferred.
  • Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results.
  • Ability to analyze data and develop systems to accurately control financial activity within a surgical center setting.
  • Ability to lead, manage projects and staff to achieve goals.
  • Understanding of system and business processes, as well as healthcare financial issues.
  • Required to meet critical deadlines.
  • Desire to motivate, inspire positive outcomes and deliver excellent results.
  • Sound judgement and strong skills regarding interpersonal relations, critical thinking, problem solving and analysis.
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients.
  • Work independently to identify and resolve complex client problems.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines.
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems. Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.

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This posting was published by Surgery Partners on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.