Retail Sales Specialist

- Enhancing the customer experience while meeting sales, service, and operational goals. - Identifying sales opportunities and creating ideal customer experiences through product support and education. - Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products. - Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. - Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

- Proficiency in cash handling and accurate payment transactions. - High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications. - Basic math skills. - Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively. - Familiarity with goal- and incentive-based work environments. - Strong performance in a fast-paced team environment. - Effective communication with employees and customers in person, on the phone and in writing. - Highly effective interpersonal skills for building partnerships across the organization. - Self-motivated, competitive spirit with a desire to exceed sales goals. - Positive and professional demeanor, strong attention to detail and problem-solving skills.

- Knowledge of the latest technology and devices. - 1-5 years of sales/customer service experience. - 1-3 years of telecommunications/wireless experience.