Director, Chief of Staff

The ideal candidate will have an exceptional track record of building strong business partnerships, demonstrated success in critical thinking and problem solving, experience with complex analysis, and ability to balance critical priorities across a wide range of responsibilities. The Chief of Staff should have experience in developing executive-ready presentations and telling a compelling story through data.

- In partnership with key stakeholders, lead the development and implementation of short and long term strategic programs for the organization

- Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments

- Work to influence matrixed stakeholder teams to move the organization forward in a well-integrated manner

- Lead the effort to drive organizational processes that enable success

- Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives

- As new projects arise, work with leadership to determine feasibility, project and implementation plan

- Able to get up to speed quickly on key topics and navigate the organization

- Serve as a trusted advisor with stakeholders and leaders across the enterprise

- Regularly use strong business judgment, influencing skills, leadership and integrity

- Inspire an organization of open-exchange and collaboration

- Leverage strong facilitation, negotiation and mediation skills

- Employ both meticulous organizational skills and follow-through

- Work with little direction on complicated, sensitive assignments

- At least 7 years of experience in Project Management, Process Management, or Program Management

- 6+ years of experience driving organizational change and operational excellence

- 3+ years of experience partnering with engineering and product teams

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).