Accounts Receivable Specialist

Huntress is looking to add an Accounts Receivable Specialist to our accounting team. This is a peer-level role working alongside our existing AR Specialist to provide full-day coverage across time zones, including Pacific Time and Australia. You'll be responsible for various duties surrounding the customer accounting and accounts receivables processes, including collecting payments, responding to customer inquiries, processing refunds, and sales tax compliance.

We'll look to you to find areas of opportunity for process improvement, automation, and documentation. You'll work closely with other members of the accounting and finance team, along with cross-departmental stakeholders.

You give a $h*t about getting the details right because every payment resolved, refund processed, and exemption documented helps the business run better. You are outcome-obsessed in how you work. You look for the root cause, tighten the process, and leave the system better than you found it.

As Huntress grows across time zones and customer complexity increases, your consistency, judgment, and follow-through help the accounting team scale.

- Act as the main point of contact within accounting for all customer-related inquiries

- Be the accounting main point of contact for all things Stripe and Fazeshift, our billing and collections platforms

- Answer internal questions and customer inquiries through email, phone, Slack, and Zendesk, our ticketing system

- Follow up with delinquent customers and write off uncollectible accounts

- Collect sales tax exemption forms from customers who qualify for exemption

- Assist with monthly sales tax reconciliations and help monitor sales tax compliance

- Collaborate and communicate with external auditors and regulatory authorities as needed

- 2+ years of experience, preferably in accounting and/or accounts receivable

- Ability to effectively manage multiple projects and priorities with demanding timeframes, maintaining a high attention to detail

- Ability to independently research and resolve tasks with minimal supervision with awareness and motivation to collaborate when necessary

- Experience working as part of a small team with varied responsibilities and comfortable navigating multiple, shifting priorities in a hyper-growth environment

- Excellent communication skills with the ability to present information to both internal and external stakeholders

- Experience working in a fully remote organization is preferred

- Generous paid time off policy, including vacation, sick time, and paid holidays

- Highly competitive and comprehensive medical, dental, and vision benefits plans

- 401(k) with a 5% contribution regardless of employee contribution

- One-time $500 reimbursement for building/upgrading home office

- Annual allowance for education and professional development assistance

- Access to the BetterUp platform for coaching, personal, and professional growth

We do discriminate against hackers who try to exploit small businesses.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.

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