Goodwill of North Georgia

Team Leader $18.50 - Piedmont Store

Full-time · Atlanta, GA
✓ Verified live on the employer's own system · added 3 days ago
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Requirements

Education: Associate's degree

Skills & tools

ManagementOperationsTeam LeadershipCoachingSecurityCustomer ServiceCleaningCommunications
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Full job description

- Supervise all store personnel as applicable during assigned shift to ensure operational standards are met

- Open and/or close the store as key holder/team leader on duty

- Develop, train, coach and support team members for career growth within the organization

- Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency's safety and security policies and procedures

- Adhere to the task outline for the job you are supervising and performing

- Greet and assist donors/customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effective

- Assist and resolve any complaints and communicate complaints and issues to management team

- Maintain proficiency for tasks required in all workstations

- Monitor and maintain overall store appearance and housekeeping to agency standards

- Perform and assist in all functions completed by store personnel

- Support in maintaining all company records and reports accurately and in a timely fashion

- Attend all meetings and training as required by the agency

- Transfer to any Goodwill of North Georgia store within the territory as needed or required

- Associates Degree or completion of related retail management course work preferred

- Must have excellent oral and written communication skills in English as well as interpersonal skills; Bilingual a plus

- Maintain dependable transportation and electronic communication device

- Must be able to adapt to growth and a changing environment within the Agency

- Must be able to work in all types of conditions including heat, cold and dust

- Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation

- Must be available to work Monday through Sunday during operating hours as needed for business operations

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This posting was published by Goodwill of North Georgia on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.