Enterprise Install Base Account Executive

We're looking for someone who thrives in a high-ownership environment, operates with autonomy, and brings a consultative approach to growing customer relationships.

- Own and manage a portfolio of ~50 of our highest value customers, with accountability for retaining and growing revenue as customers move from early adoption to scale

- Build trusted relationships with customers and develop a deep understanding of each customer's business objectives and use cases to proactively identify cross-sell opportunities across new teams, business units, or use cases, expanding Algolia's footprint within the account

- Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Algolia's solutions to customer goals, ensuring customers extract maximum value

- Lead cross-sell strategy and commercial conversations with top accounts, expanding Algolia's presence across the organization

- Monitor account health and usage to identify risks and mobilize account team on next best actions

- Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.

- 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion in accounts with multiple stakeholders

- Track record negotiating complex, multi-year enterprise agreements directly with customers and internal stakeholders (legal, finance, deal desk)

- Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes

- Comfort managing complex, multi-stakeholder relationships within large organizations, with the strategic patience for longer sales cycles.

- Familiarity with usage-based or consumption-based business models

- Background working with eCommerce or digital experience platforms

- Multi-threads across an account, engaging stakeholders from economic buyers to technical teams, with strategic questions that surface opportunities to expand Algolia into new teams, business units, or use cases

- Consistently hits or exceeds renewal and expansion targets across your book of business

- Runs a structured, multi-stakeholder account planning process across a concentrated portfolio of complex, high-value accounts, orchestrating CSMs, CSEs, and internal teams without losing momentum on longer sales cycles

- Ramps quickly on complex technical products and can speak credibly to enterprise-scale architecture, how modern web and AI-native applications are built, scaled, and adopted across large organizations

- Communicates effectively with both business stakeholders (e.g., merchandisers, Heads of eCommerce) and technical audiences, adapting approach and messaging accordingly