VP, Program Director

We're looking for a strategic, process-driven leader who thrives in complex environments and enjoys building high-performing teams. As a Vice President, Program Director, you will lead integrated programs across a portfolio of clients, providing delivery oversight, operational leadership and financial stewardship from planning through execution.

You'll serve as a trusted advisor to client teams, mentor project management talent and help shape best practices that improve how we deliver work across the business.

- Serve as the senior program management lead across a portfolio of integrated client engagements, providing strategic oversight for multiple workstreams, teams and disciplines. - Define delivery strategies, project approaches and governance models that drive successful execution from kickoff through completion. - Partner with Account, Strategy, Creative, Production and Specialty teams to evaluate new opportunities, develop scopes of work, staffing plans, timelines and budgets, ensuring proposed solutions are operationally and financially sustainable. - Lead project planning, financial management and forecasting to ensure programs are delivered on time, within scope and profitably. - Oversee project managers responsible for day-to-day delivery, providing coaching, guidance and escalation support throughout project lifecycles. - Anticipate risks, proactively resolve issues and lead change management processes while balancing client expectations, business objectives and team needs. - Drive conversations with clients related to delivery strategy, project health, financial performance and operational excellence, including discussions scope, delivery options, trade-offs and commercial implications. - Partner with Finance and Resource Management to maintain accurate forecasting, staffing plans and approved statements of work. - Champion project management standards, tools and best practices that improve consistency, transparency and operational efficiency across integrated teams. - Establish scalable workflows and delivery frameworks that support evolving client needs while maintaining quality and accountability. - Establish and oversee quality control, review and approval processes across project deliverables and integrated workstreams - Lead, mentor and develop Project Management talent by providing ongoing coaching, performance feedback and career development opportunities. - Foster an inclusive, collaborative team culture that encourages continuous learning, operational excellence and innovation. - Support the growth of the Project Management discipline by contributing to firm-wide initiatives, workforce planning, training and broader operational improvement efforts.

- Bachelor's degree or equivalent work experience. - 8+ years of progressive project management experience within an integrated marketing, communications, public relations agency or related professional services environment.

- Demonstrated success leading large-scale, integrated programs across multiple disciplines from planning through execution. - Experience managing project portfolios, financial performance, resource planning and operational delivery. - Proven ability to lead, coach and develop high-performing project management teams. - Strong executive presence with the ability to influence senior stakeholders and build trusted client relationships. - Expertise with project management methodologies and tools, including Smartsheet or comparable project management platforms. - Excellent communication, organizational and problem-solving skills with the ability to navigate ambiguity and competing priorities. - AI fluency, including the ability to evaluate and apply AI-enabled tools and workflows to improve project delivery, team productivity and operational efficiency while exercising sound judgment and responsible use. - A collaborative leadership style with a commitment to continuous improvement, inclusive team culture and operational excellence. - Strong commercial acumen, including experience shaping scopes, pricing approaches, staffing models and financially sustainable delivery plans.