Learning Consultant & Designer

- Consult with internal and external partners to conduct learning and performance needs assessments and define clear performance outcomes.

- Apply an understanding of how people learn at work to make informed design decisions that account for learner context, accessibility, and real-world application.

- Lead the strategy, design, development, and/or curation of learning experiences using user centered design principles and established accessibility best practices.

- Build and maintain trusted relationships with stakeholders through clear, consistent communication.

- Recommend and implement learning solutions that align with divisional goals.

- Manage multiple projects through the full lifecycle using established project management tools and practices.

- Evaluate learning effectiveness and learning practices, using data and feedback to improve individual solutions and the broader learning approach.

- Pilot and iterate on new learning methods, technologies, and delivery formats.

- Participate in special projects and perform other duties as assigned.

- Minimum of 5 years of progressive experience in learning and development, with demonstrated strength in instructional design, learning experience design, and content development or curation.

- Proven experience designing learning experiences, with a strong portfolio across digital, blended, and instructor-led formats.

- Proven experience conducting learning and performance consulting, including needs assessment, problem diagnosis, and recommending solutions aligned to business and performance outcomes.

- Demonstrated ability to manage and influence stakeholder relationships, partnering effectively with leaders and subject matter experts to inform design decisions.

- Ability to manage multiple projects independently, apply inclusive and accessible design practices, and collaborate effectively across teams.

- Experience working within an IT organization and partnering with engineering, product, data, cybersecurity, or technology leaders is preferred.