Data Analyst and Aftercare Coordinator

Duties and Responsibilities Program Outcomes & Data Management - Develop systems to collect, analyze, and report program data (housing stability, sobriety milestones, employment, aftercare participation, recidivism rates, etc.). - Identify gaps, trends, and areas of concern in program outcomes, and collaborate with leadership to propose solutions. - Maintain accurate, timely, and detailed outcome records for all active and alumni participants, including VA required data. - Manage outcome tracking platforms such as HMIS, Wellsky, and other internal databases; ensure data integrity and compliance. - Produce monthly and quarterly program outcome reports for leadership, grant requirements, fundraising use, and quality-improvement initiatives. - Maintain the entire program census, including reports required by the VA, other grants, and internal stakeholders. - Provide backup HMIS support to the Intake Coordinator and ensure seamless transition from intake through discharge and aftercare.

Aftercare & Alumni Engagement - Work with the Program Director and Program Manager to develop a robust aftercare program that supports graduates up to one-year post-discharge. - Implement a structured follow-up schedule (30, 60, 90 days, 6 months, 12 months) to assess stability, identify relapse risks, and connect alumni to ongoing resources. - Maintain consistent contact with graduates to increase success rates, using progressive engagement strategies. - Organize quarterly alumni events, peer-support gatherings, and community-building opportunities. - Track participation in aftercare services and evaluate the effectiveness of engagement strategies. - Manage a small caseload of graduates for ongoing support and follow-up.

Housing & Community Resource Support - Collaborate with external agencies, landlords, and housing partners to secure stable housing opportunities for residents. - Maintain updated housing and community resource materials for residents, alumni, and case managers. - Provide housing and aftercare support to veterans in accordance with VA contract requirements.

Community Engagement & Volunteering - Recruit and coordinate volunteers or partner organizations to enhance aftercare supports and alumni engagement. - Develop referral feedback loops to understand the success of external placements and improve collaborative outcomes. Program Support & Education - Teach classes focused on post-graduation success a minimum of 1 hour per week. - Assist with enforcing program rules and maintaining a positive, therapeutic community environment. - Attend all staff meetings and participate in interdisciplinary collaboration.

General Expectations - Maintain professional and confidential relationships in all interactions. - Comply with all Salvation Army policies and procedures. - Perform other duties as assigned to ensure seamless program operations. Education, Experience, Skills, Qualifications

• Bachelor's degree in Human Services, Social Work, Counseling, Public Health, Data Analytics, or related field (required). Master's degree preferred.
• Experience working in recovery, residential programs, transitional housing, or behavioral health settings.
• Demonstrated experience with data collection, tracking, and outcome reporting (HMIS experience strongly preferred).
• Strong analytical skills with the ability to identify patterns, gaps, and opportunities for improvement.
• Ability to build rapport with residents, alumni, and community partners.
• Strong organizational, documentation, and communication skills.
• Ability to manage multiple projects, deadlines, and follow-up schedules.
• Knowledge of VA-specific program requirements is a plus.
• Must be able to work collaboratively within a team and independently with minimal supervision.
• Cultural competence and ability to work with diverse populations. Driving
• Valid driver's license required.
• A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required.
• An MVR will be processed every year in accordance with The Salvation Army's policies. Background Check
• Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies. Physical Requirements
• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.