Unified Collaboration (UC) Engineer

Verizon is seeking Unified Communications Engineers to support UC Engineering and Operational support on the US Navy NMCI UC Infrastructure. The Unified Communication Engineer will serve as subject matter expert OPS support and Service Delivery within Navy Enterprise VoIP, VTC and general Unified Collaboration support. Candidate will utilize a broad knowledge of unified communications, network, server, and telecommunications to design, configure, implement and troubleshooting of Navy's unified communications systems and applications.

Responsibilities include Tier III resolution and support Tier IV, varying implementation projects, troubleshooting and resolving problems.

Responsibilities will include:

- Working as part of UC Team to maintain enterprise Cisco voice, video, presence systems.

- Understanding the codecs, protocols of Cisco and Ribbon technologies.

- Creating, maintaining and updating documentation of voice/video systems.

- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

- Active Secret Security Clearance or the ability to obtain it.

- Federal Gov or Military Agency experience in Telecom space

- Cisco CCNP Collaboration / Ribbon Technologies (preferred) or related experience

- Four or more years of in-depth experience supporting Cisco and Ribbon UC and Collaboration Product Suite

- Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server,

- Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco

- Meeting Server (CMS) CUCM IM and Presence Services, Cisco Unified Attendant, Cisco

- Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)

- Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics

- Proven experience and solid understanding of SIP and PRI circuits

- Bachelor's/Master's degree in Computer Science/Information technology.

- Exceptional documentation skills to clearly articulate technical designs, issues and constraints, procedures and network assessments.

If you believe this job posting is missing information required by the Virginia wage or salary range transparency law, please report it via vz.tatc@verizon.com .

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $109,500.00 - $209,000.00.