Child & Family Services Case Manager

Job Description The Iowa Department of Health and Human Services (HHS) , Division of Family Well-Being & Protection, Bureau of Child Protective Services, is hiring a Child & Family Services Case Manager for the Cedar Rapids Service Area based out of Jasper County HHS (315 W 3rd St N, Newton, IA 50208) covering Newton and surrounding areas.

Position Details Full-time Monday-Friday 8:00 AM-4:30 PM On-call rotation : evenings, weekends, some holidays Telework may be available after a 6-month probation Mileage reimbursement : $0.50/mile Valid driver's license required Background check required Make a Lasting Impact: Child & Family Services Case Manager Are you someone who believes in the power of connection, healing, and long-term support?

As a Child & Family Services Case Manager, you'll walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.

This role is all about building trust and fostering growth. You'll: Coordinate services and resources tailored to each family's needs Monitor progress and celebrate milestones, big and small Support permanency planning to ensure children have stable, loving homes Advocate for families through collaboration with service providers and legal partners Help address underlying issues and promote reunification whenever possible What makes this work so meaningful is the relationships you build.

Unlike short-term or emergency roles, ongoing case management allows you to become a steady, compassionate presence in a family's life-someone they can count on.

You'll be part of their journey, helping shape a future filled with safety, support, and possibility. If you're ready to make a difference that lasts, we'd be honored to have you on our team.

Essential Skills Engagement and advocacy Crisis management Oral and written communication skills Observational, critical thinking and analytical skills Prioritization and time management Responsibilities Assess risk and safety factors affecting children and families in a variety of settings Schedule and conduct monthly in-home visits with parents and children Complete timely and accurate documentation, including case notes and court reports Attend court hearings and testify as required Respond to crisis situations with urgency, offering immediate support and stabilizing interventions Collaborate with legal professionals, law enforcement, treatment providers, and other community partners Manage a diverse and dynamic caseload with flexibility and analytical reasoning Benefits Working for the State of Iowa comes with its perks.

In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth: Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses. Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.

Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges. Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here . Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks Applicants will be required to complete a background check to be considered for this position. The State of Iowa is an EEO/AA Employer HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply.

Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).

For more information, please visit www.e-verify.gov . All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

Minimum Qualification Requirements Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

For additional information, please click on this link to view the job description . Additional Qualification Requirements Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.

Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Have you graduated from a four-year college or university?

Yes No 04 How many years do you have of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems?

No work experience in the specified area Less than one year of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems One year to less than two years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Two years to less than three years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Three years to less than four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Four years or more of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems 05 How many years do you have of COMBINED post high school education AND full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems?

30 semester hours equals one year of the full-time work experience.

Not applicable - None of the specified education and work experience Less than one year of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems One year to less than two years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Two years to less than three years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Three years to less than four years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Four years or more of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems Required Question Employer State of Iowa Agency 400 Health & Human Services - Family Well-Being and Protection Address Lucas State Office Building 321 E.

12th Street Des Moines, Iowa, 50319 Website https://hhs.iowa.gov Apply Please verify your email address Verify Email CURRENT OPENINGS Account Privacy Policy Terms Of Use Accessibility Statement Privacy Settings Copyright