Program Coordinator / Lead Direct Support Professional (DSP)

The Program Coordinator provides direct support to individuals while helping coordinate the daily flow of the Adult Day Program and ensuring staff are supported and aligned.

- Provide direct, person-centered support to adults with intellectual and developmental disabilities, mental health care needs, behavioral health needs, and/or other complex care needs - Lead onsite skill-building, recreational, educational, and community activities - Model and implement behavior support strategies, redirection, and de-escalation techniques - Help individuals work toward personal goals and greater independence - Remain actively present on the program floor and help ensure activities are implemented appropriately - Lead by example and provide day-to-day guidance, coaching, and support to DSP staff - Help staff understand individual goals, needs, and support strategies - Assist with transportation, community activities, program supplies, and other daily operational needs - Communicate professionally and effectively with families, providers, and interdisciplinary teams - Communicate concerns, changes, and program challenges to the Program Director - Help maintain a safe, positive, organized, and respectful program environment - Follow established health, safety, behavioral, transportation, confidentiality, licensing, and program procedures. - Maintain the rights, dignity, health, safety, and confidentiality of the individuals served

The Program Coordinator does not formally supervise employees. Instead, the PC serves as the day-to-day lead within the program by:

- Modeling professional behavior - Providing clear direction and information - Coaching staff through daily situations - Reinforcing program expectations - Supporting consistency across the team - Communicating concerns appropriately - Helping the team remain informed, prepared, and aligned

- Bachelors degree in Human Services, Special Education, or related field is preferred . Or, equivalent training/experience in disability services will be considered. - A minimum of one (1) year of experience supporting individuals with intellectual or developmental disabilities is required. - At least one (1) year of experience in adult day program, vocational program, residential program, supported living program, behavioral health setting, educational setting, or other community-based disability service - Experience implementing behavior support strategies, redirection, or de-escalation techniques - Experience completing professional documentation such as progress notes, case notes, incident reports, or data collection

- Confident and professional communicator - Able to clearly communicate information, concerns, expectations, and program updates - Able to guide, coach, and support peers without formal supervisory authority - Strong written communication and documentation skills - Able to maintain professional relationships with individuals, staff, families, residential providers, Regional Center representatives, and other community partners - Organized and able to manage multiple

responsibilities - Reliable and dependable - Sound professional judgment and discretion - Ability to pivot when necessary - Ability to remain calm during behavioral incidents or unexpected situations - Adaptable, creative, and solution-focused - Able to provide respectful, person-centered support - Comfortable using email, electronic documentation systems, and basic computer programs - Ability to accept feedback and work cooperatively with the team - Positive, respectful, and person-centered in all interactions

- High school diploma or GED - Must be at least 21 years old - Valid California driver's license with acceptable driving record - Ability to work a full-time Monday through Friday daytime schedule

Ready to start your journey? Apply today if you are an experienced DSP who is ready to take the next step, guide others, and make a meaningful difference every day.

• Bachelors degree in Human Services, Special Education, or related field is preferred . Or, equivalent training/experience in disability services will be considered.
• A minimum of one (1) year of experience supporting individuals with intellectual or developmental disabilities is required.
• At least one (1) year of experience in adult day program, vocational program, residential program, supported living program, behavioral health setting, educational setting, or other community-based disability service
• Experience implementing behavior support strategies, redirection, or de-escalation techniques
• Experience completing professional documentation such as progress notes, case notes, incident reports, or data collection

• Confident and professional communicator
• Able to clearly communicate information, concerns, expectations, and program updates
• Able to guide, coach, and support peers without formal supervisory authority
• Strong written communication and documentation skills
• Able to maintain professional relationships with individuals, staff, families, residential providers, Regional Center representatives, and other community partners
• Organized and able to manage multiple responsibilities
• Reliable and dependable
• Sound professional judgment and discretion
• Ability to pivot when necessary
• Ability to remain calm during behavioral incidents or unexpected situations
• Adaptable, creative, and solution-focused
• Able to provide respectful, person-centered support
• Comfortable using email, electronic documentation systems, and basic computer programs
• Ability to accept feedback and work cooperatively with the team
• Positive, respectful, and person-centered in all interactions

• High school diploma or GED
• Must be at least 21 years old
• Valid California driver’s license with acceptable driving record
• Ability to work a full-time Monday through Friday daytime schedule What You’ll Do

The Program Coordinator provides direct support to individuals while helping coordinate the daily flow of the Adult Day Program and ensuring staff are supported and aligned.

• Provide direct, person-centered support to adults with intellectual and developmental disabilities, mental health care needs, behavioral health needs, and/or other complex care needs
• Lead onsite skill-building, recreational, educational, and community activities
• Model and implement behavior support strategies, redirection, and de-escalation techniques
• Help individuals work toward personal goals and greater independence
• Remain actively present on the program floor and help ensure activities are implemented appropriately
• Lead by example and provide day-to-day guidance, coaching, and support to DSP staff
• Help staff understand individual goals, needs, and support strategies
• Assist with transportation, community activities, program supplies, and other daily operational needs
• Communicate professionally and effectively with families, providers, and interdisciplinary teams
• Communicate concerns, changes, and program challenges to the Program Director
• Help maintain a safe, positive, organized, and respectful program environment
• Follow established health, safety, behavioral, transportation, confidentiality, licensing, and program procedures.
• Maintain the rights, dignity, health, safety, and confidentiality of the individuals served

The Program Coordinator does not formally supervise employees. Instead, the PC serves as the day-to-day lead within the program by:

• Modeling professional behavior
• Providing clear direction and information
• Coaching staff through daily situations
• Reinforcing program expectations
• Supporting consistency across the team
• Communicating concerns appropriately
• Helping the team remain informed, prepared, and aligned