Job Duties/Responsibilities:
- Lead product strategy and execution for assigned FirstNet solutions that support public safety, first responders, and mission-critical operations.
- Translate public safety use cases, customer needs, market feedback, and operational requirements into clear product roadmaps, business requirements, and delivery priorities.
- Assess market potential, customer value, and growth opportunities to support business cases, product investment decisions, and long-term roadmap planning.
- Partner across product, technology, network, operations, sales, marketing, pricing, legal, and support teams to launch and improve FirstNet products, offers, and customer experiences.
- Manage the end-to-end product lifecycle, including concept development, requirements definition, pricing and offer support, launch readiness, adoption tracking, and ongoing optimization.
- Serve as the voice of the customer and subject matter expert for FirstNet capabilities, public safety use cases, customer experience, ordering, billing, and operational processes.
- Identify product gaps, process improvements, and enablement needs that simplify execution, improve customer value, and support FirstNet adoption.
- Develop clear recommendations, stakeholder updates, and executive-ready materials to support decisions, alignment, and successful go-to-market execution.
Required Qualifications:
- Demonstrates strategic autonomy in understanding the customer use cases and user personas, and translates this into validated product development ideas.
- Bachelor’s degree (BS/BA) desired. 5+ years of related experience
- Proven track record of being a productive member of complex, cross-functional product initiatives.
- Experience with Agile methodologies and product lifecycle tools, and enterprise governance processes.
- Ability to identify strategic growth opportunities.
Desired Qualifications:
- Knowledge of AT&T Mobility, IT and ordering and billing systems.
- Knowledge of FirstNet
- Understanding of the public safety user
$128,400 - $192,600 (Alpharetta and Atlanta)
$143,800 - $215,800 (Chantilly and Dallas)
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Our Lead Product Management and Developments earn between:
Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.