This role is responsible for building and sustaining sourcing training programs, strengthening sourcing governance practices, and partnering with key stakeholders to optimize Source-to-Pay (STP) systems and processes. Collaborate with business stakeholders to improve process consistency, system adoption, compliance, and overall sourcing effectiveness.
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Bachelor's Degree in Business Management, Information Management, Technology, Retail, CPG, or similar
- 3+ years of leadership/management experience with large complex organizations
- 3+ years of experience with eSourcing, catalog implementation and management
- Experience developing training materials, standard work, playbooks, process documentation, or capability-building programs
- Ability to define governance standards, monitor compliance, identify process gaps, and partner cross-functionally to implement improvements
- Proven experience with procurement technology, STP platforms, transactional activities and catalog enablement
- Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Vizio)
- Ability to synthesize analysis into compelling oral and written communications and presentations
- Master's Degree
- 1 year of experience in a data organization, clearly exposed and performing tasks within different data governance aspects
- Indirect Sourcing Training and Development:
- Partner with the Talent and Training COE to design, maintain, and continuously improve training materials, playbooks, job aids, and standard work to support consistent execution of Indirect Sourcing processes
- Collaborate with the Talent and Training COE to develop onboarding and ongoing learning programs for sourcing associates, business partners, and key stakeholders to strengthen sourcing capability and process understanding
- Partner with category leaders and procurement stakeholders to identify knowledge gaps, training needs, and opportunities to improve sourcing effectiveness
- Measure training adoption, effectiveness, and business impact through feedback, process metrics, and stakeholder engagement
- Indirect Sourcing Governance:
- Establish, maintain, and improve governance standards for Indirect Sourcing processes, tools, templates, approval flows, and documentation requirements
- Drive sourcing process compliance by partnering with category management, procurement operations, finance, legal, and business stakeholders
- Monitor sourcing governance performance through reporting, issue tracking, audit readiness, and continuous improvement routines
- Lead governance routines to review process adherence, identify risks or gaps, and recommend actions to improve sourcing consistency and control
- Procurement Technology Management:
- Develop relationships with key stakeholders, system owners to understand how they use the systems to conduct daily transactional activities
- Strategize and lead optimization projects to improve the efficiency and value that procurement technology solutions/systems can provide to the organization and Kroger
- Create standard procedures to optimize technology and resolve issues for procurement systems
- Manage systems and projects to achieve sourcing goals in accordance with Kroger’s policies and practices
- Engage IT resources for enhancement or developmental requests
- Maintain deep technical knowledge of the systems and impact on the overall IT landscape
- Define and implement a roadmap to meet the organization’s system and data management goals and objectives
- Talent Management:
- Supervise and coach direct reports in the performance of their
duties: complete performance reviews and provide feedback to direct reports
- Create an effective work environment by developing a common vision, communicating clear objectives, fostering teamwork, recognizing performance, providing on the job coaching
- Maintain knowledge of other initiatives in Kroger that may affect the COE performance and operations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation Minimum
- Bachelor's Degree in Business Management, Information Management, Technology, Retail, CPG, or similar
- 3+ years of leadership/management experience with large complex organizations
- 3+ years of experience with eSourcing, catalog implementation and management
- Experience developing training materials, standard work, playbooks, process documentation, or capability-building programs
- Ability to define governance standards, monitor compliance, identify process gaps, and partner cross-functionally to implement improvements
- Proven experience with procurement technology, STP platforms, transactional activities and catalog enablement
- Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Vizio)
- Ability to synthesize analysis into compelling oral and written communications and presentations
- Master's Degree
- 1 year of experience in a data organization, clearly exposed and performing tasks within different data governance aspects
- Indirect Sourcing Training and Development:
- Partner with the Talent and Training COE to design, maintain, and continuously improve training materials, playbooks, job aids, and standard work to support consistent execution of Indirect Sourcing processes
- Collaborate with the Talent and Training COE to develop onboarding and ongoing learning programs for sourcing associates, business partners, and key stakeholders to strengthen sourcing capability and process understanding
- Partner with category leaders and procurement stakeholders to identify knowledge gaps, training needs, and opportunities to improve sourcing effectiveness
- Measure training adoption, effectiveness, and business impact through feedback, process metrics, and stakeholder engagement
- Indirect Sourcing Governance:
- Establish, maintain, and improve governance standards for Indirect Sourcing processes, tools, templates, approval flows, and documentation requirements
- Drive sourcing process compliance by partnering with category management, procurement operations, finance, legal, and business stakeholders
- Monitor sourcing governance performance through reporting, issue tracking, audit readiness, and continuous improvement routines
- Lead governance routines to review process adherence, identify risks or gaps, and recommend actions to improve sourcing consistency and control
- Procurement Technology Management:
- Develop relationships with key stakeholders, system owners to understand how they use the systems to conduct daily transactional activities
- Strategize and lead optimization projects to improve the efficiency and value that procurement technology solutions/systems can provide to the organization and Kroger
- Create standard procedures to optimize technology and resolve issues for procurement systems
- Manage systems and projects to achieve sourcing goals in accordance with Kroger’s policies and practices
- Engage IT resources for enhancement or developmental requests
- Maintain deep technical knowledge of the systems and impact on the overall IT landscape
- Define and implement a roadmap to meet the organization’s system and data management goals and objectives
- Talent Management:
- Supervise and coach direct reports in the performance of their
duties: complete performance reviews and provide feedback to direct reports
- Create an effective work environment by developing a common vision, communicating clear objectives, fostering teamwork, recognizing performance, providing on the job coaching
- Maintain knowledge of other initiatives in Kroger that may affect the COE performance and operations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation