Account Coordinator - Contact Center

PAR is looking for a customer-focused, detail-oriented professional to join our Contact Center team. In this role, you will build on any existing customer service skills you have and act as a liaison for internal and external communications. If you love problem solving in a highly collaborative environment, please apply!

- Customer-Focused. You are the first impression to for our clients, taking both phone and email inquiry as needed

- Detail-Oriented . Exercise your detail-oriented nature in keeping all systems updated, this component is critical to the role as your notes will dictate future interactions with our clients

- Accountable. You are comfortable working in a call center environment while working remotely

- Communicate internally on client requests as the situation warrants additional approvals or follow-up.

- Provide conflict-resolution as needed all while maintaining a professional demeanor

- 1 + years' experience in a high-volume customer service role (maintaining 10+ calls per hour)

- A flexible understanding and desire to work overtime in times of high volume

- Strong time management, organizational, and written/verbal communication skills

- A desire to grow your career within the department and learn new functions of the organization

Sound like a match? Apply Now - We can't wait to hear from you!