Business Analytics Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Business Analytics Manager within PNC's ECO organization, you will be based in Pittsburgh, PA or Strongsville, OH.

The Business Analytics Manager will lead a team responsible for delivering enterprise reporting, analytics, and performance insights that support strategic planning, change execution, and business decision-making across the Enterprise Change Office. This role is accountable for establishing team priorities, developing analytical talent, and ensuring the delivery of accurate, timely, and actionable reporting that enables leaders to monitor outcomes, identify risks, and drive value realization.

The manager will oversee the development of metrics, dashboards, and analytical frameworks that measure adoption, operational performance, and business impact, while promoting strong data governance, data quality, and reporting standards. Working closely with Line of Business, Finance, Risk, HR, Technology, and Strategic Portfolio Management partners, this leader will ensure alignment of analytics solutions to enterprise objectives and will translate complex findings into clear recommendations for senior leadership.

The role also requires fostering a culture of continuous improvement, innovation, and accountability while advancing the team's reporting and analytics capabilities to meet evolving business and regulatory needs.

- Manages the development, implementation and support of business analytics initiatives and projects. Leads a team of Business Analytics Consultants and may manage managers. - Identifying, sizing, planning and prioritizing opportunities for processes or performance management through analytics. - Assessing the scope and resources required of various analytics projects to define necessary resources. - Manage key performance metrics and communicate operational challenges. - Monitoring and communicating key performance metrics and operational challenges.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. - Live the Values - Role models our values with transparency and courage. - Enable Change - Takes action to drive change and innovation that will transform our business. - Achieve Results - Takes personal ownership to deliver results.

Empowers and trusts others in decision making. - Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Preferred Skills Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Competencies Analytical Thinking, Business Analytics, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies, Organizational Savvy and Politics

Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Generally, this opening is expected to be posted for two business days from 08/05/2026, although it may be longer with business discretion.