Telecare

Regional Director Operations in Washington - Mental Health 901

$158KFull-time · Milton, WA
✓ Verified live on the employer's own system · added 4 days ago
Save search
Senior

Skills & tools

OperationsBehavioral HealthBehavioral Health ServicesManagementLabor Relations

Benefits — mentioned in this posting

Remote / flexibleBonus / commission
Apply on company site ↗ See your fit → free

Full job description

Regional Director of Operations • Western Central Washington

Must have Washington State Independent Mental Health License: LICSW, LMFT, LMHC

Location

Requirement: Must reside between South Seattle to Olympia (regional travel required)

Not remote. Hybrid role. Must be visiting programs 3-4 days per week.

Corporate travel 4-8 times per year (Corporate located in San Francisco, CA)

Directing programs in: Tukwila, Federal Way, Olympia, Tumwater 

Lead with Purpose. Drive Impact. Transform Lives.

At Telecare, we don’t just operate programs—we transform lives through recovery-focused behavioral health services. Our leaders are at the center of that mission.

We are seeking a Regional Director of Operations (RDO) to lead a portfolio of programs across Northern Washington. This high-visibility role drives clinical excellence, workforce stability, financial performance, and strategic growth in partnership with county and state stakeholders.

If you are a mission-driven, people-first leader who thrives in complex environments, this is your opportunity to make a meaningful impact at scale.

Why This Role Matters

As an RDO, you connect strategy to execution—driving measurable outcomes across multiple programs, including:

Quality care for individuals with serious mental illness

Workforce engagement and retention

Strong county and state partnerships

Financial health and sustainability
What You’ll Do
Lead Regional Operations

Oversee multiple programs with full accountability for performance

Execute strategic goals aligned with Telecare’s mission
Drive Clinical Quality

Ensure safe, recovery-oriented care

Lead quality improvement and compliance efforts
Build High-Performing Teams

Coach and develop Program Administrators

Strengthen recruitment, retention, and engagement
Strengthen Partnerships

Partner with county and state stakeholders

Represent Telecare across community and regulatory settings
Own Financial Performance

Manage budgets, FTE alignment, and expenses

Identify opportunities for efficiency and growth
What Sets You Apart

High emotional intelligence and self-awareness

Strong financial and operational acumen

Proven ability to lead through change and complexity

Skilled at building, developing, and holding teams accountable

Ability to influence across clinical, HR, finance, and external partners

Operational Excellence at Telecare
We measure success across four pillars:

Clinical Quality Excellence • Safe, consistent care

Workforce Engagement • Stable, growing teams

Customer Satisfaction • Trusted partnerships

Financial Security • Sustainable operations
Schedule & Compensation

Schedule: Full-Time, Salaried | Monday–Friday, 8:00 AM – 5:00 PM Participation in a scheduled on-call rotation is required.

Compensation: Starting salary range: $157,519.25 – $194,565.62 annually Full range up to $231,611.98

Final compensation is based on experience, qualifications, and geographic location, with flexibility for highly qualified candidates.

Qualifications

10+ years of progressive healthcare operations leadership

Multi-site leadership experience (behavioral health preferred)

Master’s degree in a related field

Strong knowledge of labor relations and employment practices

Proven success driving operational and financial outcomes
Why Telecare

60+ years of impact in behavioral health

High-visibility leadership opportunity

Collaborative, mission-driven culture

Partnership with senior leadership across the organization

EOE AA M/F/V/Disability Sign-on bonus eligibility may exclude internal candidates and those employed within the past 12 months.

More jobs at Telecare

Similar jobs near Milton, WA

Tell me when more Director of Operations jobs post near Seattle, WA We re-check every listing against the employer’s own board — no résumé needed.

Search Regional Director Operations in Washington - Mental Health 901 jobs near Milton, WA → Browse all live jobs

This posting was published by Telecare on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.