Manager, Accounts Receivable and Payable

• Deep understanding of healthcare revenue cycle operations, including claims management, denials, AR follow-up, and patient billing.
• Proven ability to improve collections performance and reduce aging accounts receivable.
• Strong leadership skills with experience developing high-performing teams and managing vendor partnerships.
• Analytical mindset with the ability to identify trends, solve problems, and implement process improvements.
• Excellent communication and customer service skills with a focus on both patient and provider experience.
• Knowledge of Medicare, Medicaid, Commercial, and Managed Care reimbursement.

• Certified Professional Biller (CPB), Certified Professional Coder (CPC), Certified Coding Specialist (CCS), CRCR, or similar healthcare revenue cycle certification.
• Experience supporting primary care, specialty care, or multi-site physician practices.
• Experience managing outsourced revenue cycle vendors or call center operations.
• Experience with Athenahealth or similar practice management and revenue cycle platforms.

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-11-2026

The Manager, Accounts Receivable/Accounts Payable is responsible for overseeing insurance accounts receivable, denial management, claims follow-up, credit balance resolution, patient and insurance refund operations, patient billing support, and customer service activities for a growing primary care and specialty care organization. This role leads an internal team responsible for insurance follow-up and escalated patient billing inquiries while partnering closely with an outsourced Revenue Cycle customer service vendor.

The Manager, Accounts Receivable/Accounts Payable monitors and drives performance across key revenue cycle metrics, including accounts receivable aging, collections, denial resolution, credit balance inventory, refund timeliness, and vendor service levels. This position collaborates with clinical, operational, compliance, contracting, and finance teams to optimize reimbursement, ensure regulatory compliance, improve processes, and support organizational revenue goals. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area.

• Bachelor's degree in healthcare administration, business, finance, or related field.
• 6 or more years of healthcare revenue cycle experience.
• 2 or more years of management experience.
• Experience managing revenue cycle, accounts receivable, or patient financial services teams.

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.