Experience: 1+ year
- Design and execute horizontal risk initiatives across Card, ensuring consistency in the Business Continuity program.
- Proactively probe existing processes to uncover operational risks and propose enhancements to program roadmaps and strategies.
- Consistently produce high-quality risk assessments and data-driven reports, demonstrating autonomy in judgment while knowing when to escalate complex blockers.
- Own your development journey, staying ahead of industry trends in BCM and operational resilience to act as a "beacon" for Business partners.
- Create compelling "stories" via slides and verbal briefings to influence stakeholders and leaders on risk mitigation outcomes.
- Act as a technical reference in BCM, providing guidance to Risk Managers, Plan Owners, and Plan Managers and challenging existing thinking to improve Card's stability.
- Tailor communication to diverse audiences, from technical teams to Director-level leadership, ensuring clarity and organizational buy-in.
- Participate in process assessments and participate in risk evaluations, effectively navigating ambiguity with minimal guidance.
- Analyze disparate data points across Card Risk to identify broader trends and impediments, making linkages beyond your immediate scope to drive systemic change.
- Challenge existing norms with tact, providing helpful paths to problem-solving rather than just identifying gaps.
- Demonstrate sound judgment in determining when an analysis is complete and when a risk requires immediate leadership escalation.
- Partner with internal and external LOB customers to jointly develop resiliency solutions that meet their specific operational needs while maintaining enterprise standards.
- Actively lead team meetings and agile standups, pulling people together to build mutuality and leverage the broader network for project success.
- Informally coach more junior associates and contribute to the team's collective toolset and knowledge base.
- At least 1 year of Risk Management or Project Management experience
- Proven experience in Business Continuity, Crisis Management, or Operational Risk.
- Strong analytical skills with the ability to translate data into actionable risk insights.
- Exceptional written and verbal communication skills, specifically in slide-writing and executive storytelling.
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