As a Retail Associate, you'll be the face of our store - welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You'll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.
- Greet customers when entering the retail store with compassion and professionalism.
- Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
- Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
- Work with a diverse group of personalities - employees and customers.
- Be extremely organized, efficient, and a good manager of time & resources.
- Operate cash register, computer-based POS system, and cash drawer.
- Conduct nightly inventory counts of all retail store products.
- Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
- Work on special projects and assignments designated by management.
- Can legally work in the United States - all documentation required.
- Employment offers are contingent upon successful completion of all pre-employment background checks.
- Must have the ability to push, pull, or lift a minimum of 50 pounds.
- Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.
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