Senior Staff Technical Product Manager, Vehicle Transaction Platform

- Serve as the product leader responsible for Scout's end-to-end Vehicle Transaction Platform.

- Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains.

- Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities.

- Establish platform standards, architectural principles, integration patterns, data models, and success metrics.

- Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems.

- Translate business objectives into measurable customer and operational outcomes.

- Shape long-term platform evolution as Scout expands markets and offerings.

- Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage.

- Own orchestration across systems, workflows, business rules, and external partners.

- Ensure transaction systems are scalable, compliant, resilient, and auditable.

- Own strategy and execution for third-party transaction partners and vendors.

- Define API requirements, SLAs, data contracts, and operational support models.

- Partner closely with engineering to deliver secure and reliable integrations.

- Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams.

- Act as a trusted advisor to senior stakeholders and executives.

- Define long-term transaction platform architecture and integration strategy.

- Champion reusable platform capabilities and future scalability.

- Ensure strong security, privacy, compliance, and audit controls.

- Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution.

- Use customer and operational insights to continuously improve outcomes.

- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC or Fremont, California or remote. .

- 10+ years of product management experience with technical platforms, transaction systems, or complex integrations.

- Experience leading large cross-functional product domains spanning multiple teams and stakeholder groups.

- Direct-to-consumer automotive experience strongly preferred.

- Strong understanding of APIs, system architecture, workflow orchestration, event-driven systems, and enterprise integrations.

- Familiarity with compliance, privacy, security, and audit requirements.

- Ability to navigate ambiguity and align competing priorities.

- Bachelor's degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.