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Performs server configuration, implementation, maintenance and support in line with IT security and audit policies
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Responsible for the integrity, resilience and security of assigned systems
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Works closely with IT managers to plan, develop, design and strategize an architecture which will benefit the organization as a whole.
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Assist in developing the technology architecture of the firm, including but not limited to hardware, software, networking, systems and support processes and procedures.
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Helps superiors with trouble-shooting of system, network and voice hardware and software problems
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May assist in management and monitoring of Cisco Unified Communications Solutions; Voice Over IP, Call Manger, Voicemail, and Call Center
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Assists with assessing new technologies which may be appropriate to the mission of the company
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Helps and supports analysts with process and procedures within the IT department.
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Provides support for more technically complex issues and problems when escalated from Helpdesk
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Responsible for configuring, documenting, implementing and troubleshooting the following software products: Microsoft Server Operating Systems and Email Systems, Storage Area Network, Backup products, Anti-Virus products, and Anti-SPAM products
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Responsible for providing after hours support and on-site emergency response as needed
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Trouble-shooting server hardware operating systems and enterprise applications
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Administration and maintenance of server operating, messaging infrastructure and storage area network
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Directly works with superiors in the design and project management of network concepts, structure and connectivity, as directed
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Assists with daily backup of server data files, media, and offsite storage administration
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Fosters a positive team environment and assists superiors with the direction of team dynamics
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B achelor’s degree in computer related field or equivalent experience
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4+ years of Information Technology experience supporting complex computer/system environments; or an equivalent combination of training and experience
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providing customer service support network monitoring tools
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We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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