Digital Marketing Account Manager

Let’s aim high and get you further than you thought possible!

• Get Started

• About

• About Brillity

• About Derrick Kuhn

• Careers

• How We Do It

• Conversion Rate Optimization

• Email Marketing

• Geofencing

• Organic Social Media

• Paid Social Media

• PPC

• SEO

• Website Design and Development

• Our Process

• Industries

• Auto Repair

• Brick and Mortar

• Compliance

• Consultants Services

• Cybersecurity

• Fleet Wrap Graphics

• Food and Hospitality

• Garage Door Repair

• Healthcare & Fitness

• Medical

• Medical Tech

• Medical Training and Certification

• Professional Services

• Restaurants

• Retail and Commerce

• Signage Companies

• Resources

• Brilliant Thinkers Blog

• Case Studies

• About

• About Brillity

• About Derrick Kuhn

• Careers

• How We Do It

• Conversion Rate Optimization

• Email Marketing

• Geofencing

• Organic Social Media

• Paid Social Media

• PPC

• SEO

• Website Design and Development

• Our Process

• Industries

• Auto Repair

• Brick and Mortar

• Compliance

• Consultants Services

• Cybersecurity

• Fleet Wrap Graphics

• Food and Hospitality

• Garage Door Repair

• Healthcare & Fitness

• Medical

• Medical Tech

• Medical Training and Certification

• Professional Services

• Restaurants

• Retail and Commerce

• Signage Companies

• Resources

• Brilliant Thinkers Blog

• Case Studies

• About

• About Brillity

• About Derrick Kuhn

• Careers

• How We Do It

• Conversion Rate Optimization

• Email Marketing

• Geofencing

• Organic Social Media

• Paid Social Media

• PPC

• SEO

• Website Design and Development

• Our Process

• Industries

• Auto Repair

• Brick and Mortar

• Compliance

• Consultants Services

• Cybersecurity

• Fleet Wrap Graphics

• Food and Hospitality

• Garage Door Repair

• Healthcare & Fitness

• Medical

• Medical Tech

• Medical Training and Certification

• Professional Services

• Restaurants

• Retail and Commerce

• Signage Companies

• Resources

• Brilliant Thinkers Blog

• Case Studies

Are you interested in a career in digital marketing? Learn why Brillity is an awesome place to work and see if it’s a good fit for you!

Our guiding principles provide a way for us as a team to analyze how we’re doing – not just in terms of quantitative results, but in considering whether we’re running the business in a way that meets our values and goals.

• LEAN IN

Have the courage to lean in to challenge and discomfort. Act with radical honesty.

• EXCEPTIONAL AT EVERY STEP

We take ownership, follow through, and prioritize being a trusted partner to our clients and teammates, delivering an exceptional experience every time.

• CREATIVE SCIENCE

Ground every decision in research, data, and the power of experimentation, fueled by creative thinking to drive innovative solutions.

• AUTHENTIC CONNECTIONS

We value friendliness, teamwork, and making work enjoyable and meaningful for everyone.

• Pay $60,000 - $75,000 a year

• Job type Full-time

• Location Remote

• 401(k)

• Flexible schedule

• Health insurance

• Paid time off

• Professional development assistance

Our Account Managers are much more than project coordinators. They are trusted advisors, business partners, and owners of their client portfolios. As a Digital Marketing Account Manager, you’ll own the overall health of your accounts by balancing three priorities:

• Ensuring exceptional client results

• Creating an outstanding client experience

• Managing profitable client agreements

You’ll become the primary point of contact for your clients, partnering with our fulfillment specialists and leadership team to ensure projects are delivered on time, marketing strategies continue to evolve, and every client feels confident they have the right team behind them.

You’ll proactively identify opportunities, solve problems before they become issues, and help clients grow their businesses while helping Brillity grow ours.

If you love building relationships, thinking strategically, staying organized, and taking ownership, you’ll thrive here.

• Own Your Client Portfolio: You are the CMO of your accounts. You own the success, health, profitability, and experience of every client assigned to you. You proactively identify risks, celebrate wins, and continuously look for opportunities to improve outcomes.

• Build Trusted Relationships: Develop long-term relationships built on trust. Communicate proactively and professionally. Set clear expectations. Respond thoughtfully and promptly. Have difficult conversations with confidence and empathy. Become a strategic advisor rather than simply a service provider.

• Drive Client Success: Understand each client’s business goals and ensure our marketing efforts align with those objectives. Regularly review performance, identify opportunities, and collaborate with our specialists to continually improve results.

• Lead Client Meetings: Prepare agendas, facilitate productive meetings, communicate recommendations clearly, and ensure follow-up items are completed. Clients should leave every meeting feeling informed, confident, and excited about what’s next.

• Manage Projects: Keep projects moving. Coordinate deadlines, priorities, deliverables, and internal resources while ensuring quality work is delivered on time.

• Collaborate with Internal Teams: Partner closely with our fulfillment team, leadership, and specialists. Advocate for your clients while also protecting the team’s capacity and ensuring work is completed efficiently.

• Reporting & Insights: Present reporting that tells a story—not just numbers. Analyze marketing performance, identify trends, explain results clearly, and provide actionable recommendations that help clients make better business decisions.

• Agreement Profitability: Own the financial health of your client portfolio. Monitor fulfillment costs, scope, profitability, and resource allocation to ensure each agreement meets target margins while continuing to deliver exceptional value. You’ll proactively identify scope creep, recommend efficiencies, and partner with leadership to maintain healthy accounts.

• Account Growth: Look for opportunities to expand client partnerships. Recommend additional services only when they genuinely create value for the client. Helping clients grow helps Brillity grow.

• Client Onboarding: Create an exceptional first impression.Lead new clients through onboarding, establish expectations, gather required information, and ensure every engagement begins with confidence and clarity.

• Quality Assurance: Ensure every deliverable reflects Brillity’s standards.Review work before it reaches the client, advocate for excellence, and ensure consistency across every touchpoint.

• Asana Management: Maintain organized projects, timelines, communication, and task ownership within Asana. Nothing should fall through the cracks.

• Continuous Improvement: We’re always improving. Identify inefficiencies, recommend better processes, and help shape how Brillity operates as we continue to grow.

• Ownership Mindset: You don’t wait to be told what needs fixing. You take initiative, solve problems proactively, and treat your portfolio like it’s your own business.

• Relationship Builder: You naturally build trust and enjoy helping people succeed. Clients feel heard, understood, and supported because of your communication and professionalism.

• Exceptional Communicator: Outstanding written and verbal communication skills. You’re equally comfortable delivering good news, explaining complex ideas, and navigating difficult conversations.

• Highly Organized: You thrive while managing multiple clients, competing priorities, and changing deadlines without losing attention to detail. Since detail matters in this role, please address your cover letter to the BD Internal Team.

• Strategic Thinker: You understand marketing beyond task management. You’re curious, ask thoughtful questions, analyze data, and connect marketing activity to business outcomes.

• Financial Awareness: You understand that successful agencies require healthy profit margins. You’re comfortable managing budgets, identifying scope creep, balancing client expectations, and making decisions that support both client success and agency profitability.

• Digital Marketing Knowledge: Working knowledge of SEO, PPC, paid social, email marketing, websites, analytics, and digital marketing strategy. You don’t need to execute every service—but you should understand how they work together.

• 2+ years managing client relationships within a digital marketing agency or similar fast-paced environment

• Experience managing multiple projects simultaneously

• Experience leading client meetings

• Experience interpreting marketing performance and analytics

• Sales or business development experience

• Experience managing account profitability

• Experience with Asana

• Experience using agency management systems

• A competitive salary of $60k – $75k

• Health insurance (for US employees)

• 401k program (for US employees)

• HSA (for US employees)

• Unlimited PTO

• Fully remote job

• Flexible hours

Brillity Digital is a comprehensive digital marketing agency located in Fort Collins, Colorado. We’ll work with you to grow your company through custom strategy and the latest in marketing techniques.

• About

• About Brillity

• About Derrick Kuhn

• Careers

• Our Process

• Industries

• Auto Repair

• Brick and Mortar

• Compliance

• Consultants Services

• Cybersecurity

• Fleet Wrap Graphics

• Food and Hospitality

• Garage Door Repair

• Healthcare & Fitness

• Medical

• Medical Tech

• Medical Training and Certification

• Professional Services

• Restaurants

• Retail and Commerce

• Signage Companies

• Resources

• Brilliant Thinkers Blog

• Case Studies

• Conversion Rate Optimization

• Web Design and Development

• Email Marketing

• Geofencing

• Organic Social Media

• Paid Social Media

• PPC

• SEO

[email protected]

(970) 591-4642

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