Assistant Store Manager I

Key Responsibilities Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.

Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.

Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.

Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.

Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.

Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.

Strong customer focus and ability to thrive in a fast-paced environment. Proven ability to inspire and motivate teams to exceed performance standards.

Excellent communication, problem-solving, and conflict resolution skills. Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Ability to work in a fast-paced environment, Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs-including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Base Pay Range $18.50-$38.25 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.