Associate Director - Solutions Architect

In this role, you will champion a collaborative culture that brings development, operations, and security together to conceive, build, and deliver secure internal tooling & automation applications at speed and scale. You will lead a multi-disciplinary team in applying advanced DevSecOps, agentic AI techniques, and GitOps methodologies for internal-facing applications and process transformation initiatives.

- Lead and manage projects focused on optimizing workflows, utilizing Agile tools for planning, tracking, version control, and collaboration.

- Serve as or collaborate with business unit leaders to facilitate process transformation planning utilizing Agile techniques including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

- Foster a strong culture of collaboration across workforce managers, GTS (IT) teams, operations, product, and corp-security to eliminate legacy processes & systems.

- Design, standardize, and oversee Continuous Integration/Continuous Deployment (CI/CD) pipelines across the Global Solutions organization.

- Manage container and package registries utilizing Verizon's OneArtifactory (e.g., OneArtifactoryCloud and OneArtifactoryCI) to manage and push Docker images, npm packages, and application dependencies .

- Ensure accurate ADOM group provisioning and access controls for repository read/write operations within OneArtifactory .

- Support and provision containerized build environments and runners using containerization technologies.

- Embed "secure-by-design" principles into the development lifecycle and ensure vulnerability testing is incorporated directly into CI/CD automation.

- Enforce continuous and automated application security testing to ensure all packages hosted in OneArtifactory are compliant and secure .

- Balance delivery speed with security by integrating Static Application Security Testing (SAST) and Software Composition Analysis (SCA) to control open-source code risk.

- Establish real-time monitoring, logging, and analytics to track Key Performance Indicators (KPIs) such as average handle time and customer satisfaction.

- Implement "Fail Fast, Fail Small" Chaos Engineering practices and schedule routine game days to introduce failures, practice incident response, and increase overall system resilience.

- Drive the documentation of Standard Operating Procedures (SOPs), SOE, and SRE details into standardized playbooks to reduce dependencies and improve knowledge transfer.

- Implement Infrastructure as Code (IaC) principles for managing system configurations and application environments.

- Deploy, manage, and scale application hosting environments utilizing Verizon Cloud Platform (VCP) VMs and Google Cloud Platform (GCP) .

- Administer OpenStack tenants and associated resources within VCP to maintain high availability .

- Manage hardware replacement processes through Verizon's business-as-usual IOP system.

- Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

- Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.

- Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).

- Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.

- Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.

- Knowledge of TOGAF and/or ITIL standards for architecture and delivery.

- Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).

- Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP),Microsoft, Tandberg, and/or Polycom.

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $141,000.00 - $270,000.00.