Deposits Program Manager

Responsible for delivering multiple complex programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of large size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business' success.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Manages the intake, planning, business readiness, and execution of assigned initiatives. 2.

Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan. 3. Oversees and/or prepares and maintains necessary project materials and artifacts.

Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences. 4. As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement.

Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency. 5. Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan 6.

Will serve as an individual contributor with ownership of multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader.

May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in a business-related field, or equivalent education and related training 2. 10 years of experience in consulting, project management or process improvement related role.

3. Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments. 4.

Demonstrated superior understanding of Deposits, business and technology organization, resources, priorities, needs and policies 5. Advanced understanding of process improvement methodologies (e.g., Six Sigma) 6. Experience with Waterfall and Agile project management methodologies 7.

Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems 8. Strong organizational skills and attention to detail. 9.

Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership 10. Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure. 11.

Ability and willingness to learn and adapt as the needs of the job change 12. Demonstrated proficiency in computer applications, such as Microsoft Office software products 13. Ability to travel as needed, occasionally overnight

Qualifications: 1. Five years of experience in the financial services industry or consulting 2. Project Management Professional (PMP) Certification 3.

Process Improvement Professional (e.g. Six Sigma certification)

4. Prior Truist CSBB and/or Deposits experience, with familiarity across related platforms, processes, and stakeholders

5. Experience with Zafin or similar products for relationship-based pricing, rewards programs, tiering, and/or product catalog offerings.

6. Experience in core modernization and Deposits transformation efforts in a large, complex enterprise environment.

7. Experience leading cross-LOB or enterprise-wide initiatives, managing complexity and competing stakeholder priorities

8. Demonstrated executive presence, including confident communication, sound judgment, and the ability to influence decision-making at senior levels

9. Prior consulting experience, with demonstrated ability to assess complex situations, provide strategic guidance, and deliver actionable solutions