Small Business Bank - Senior Manager, Project Manager

We are looking for a Senior Manager, Project Manager to join our Small Business Bank team at Capital One. In this role, you will be responsible for managing projects that improve business efficiency and drive results. You will deliver flawlessly executed standards and controls for critical business projects in a well-managed way.

Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.

- Quickly putting structure into place to manage priorities in a dynamic environment

- Partnering cross-functionally to effectively drive delivery of moderate to large complex projects, leveraging strong problem solving and influencing skills

- Providing strategic and tactical thought partnership and revising needs to meet changing requirements

- Ensuring projects are delivered on time and are being documented appropriately to mitigate risk

- Interacting and communicating with key stakeholders at all levels across the company to manage projects and expectations

- Driving process improvements aligned with desired customer outcomes while providing expertise on processes when representing the department

- Designing and producing metrics used to measure efficiency and effectiveness

- Driving the creation of data tools to monitor performance and identify areas for improvement

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.