Director, Product Management, Servicer Integration

We are seeking a Director of Product Management to lead our Servicer Integration team within the Personal Loans business. You will serve as a key leader, partnering with cross-functional domain owners, vendor counterparts, and engineering teams to transform servicing integration requirements into reality, while mentoring a team of associates to achieve operational excellence and a successful conversion.

Specific responsibilities related to servicer integration and product management include:

- Demonstrates a proven track record of excellent product management, specifically within large-scale system migrations, vendor integration, and complex servicing operations initiatives. - Driving all phases of the integration lifecycle, including feasibility, business rule definition, servicer integration requirements, back-office process design, and rigorous operational validation/cutover. - Effectively applying project management methodology to servicer integration workstreams, ensuring comprehensive project documentation, operational control design, and audit-readiness. - Partnering cross-functional with Product, Process, Technology, Risk, Legal, and Compliance teams to provide strategic and tactical thought partnership to ensure successful, compliant integration - Influencing technical and non-technical stakeholders, as well as third-party vendor leadership, to work toward common integration goals, regardless of resource and time constraints. - Creating transparency across the organization regarding integration status, operational risks, vendor performance, and decision-making

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions - Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence - Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value - Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks - Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

- Bachelor's degree in any field and at least 5 years of Product Management experience

- Experience translating business strategy and analysis into consumer facing digital products