Principal Associate, Operations Governance, FPDS

we are looking for innovative, bold individual contributors who take ownership in driving outcomes while influencing and collaborating with a diverse group of stakeholders with varying perspectives and priorities.

- Operational & Pipeline Governance: Oversee 24/7 data monitoring and SLA compliance across core pipelines; participate in daily standups, manage stakeholder communications via Slack, and maintain high-priority tracking for LRM/HPU datasets during critical month-end windows.

- Financial Control & Compliance Execution: Drive monthly General Ledger reconciliation processes, conduct deep-dive variance reviews, prepare summary artifacts for DDRO sign-offs, and ensure strict audit compliance.

- Incident Management & Engineering Partnership: Manage operational incident triage, handle partner escalations, track resolutions, and collaborate weekly with engineering leads to prioritize pipeline fixes and prevent recurring defects.

- Data Quality & Governance Oversight: Support annual control reviews in Fuse, monitor automated Data Quality thresholds alongside Data Stewards, and ensure quarterly maintenance of active Data Provisioning Agreements (DPAs).

- Operational Framework Modernization: Modernize existing operational frameworks by bridging continuous improvement efforts with core customer success objectives, establishing robust measurement frameworks to evaluate operational effectiveness.

- At least 3 years of experience in Project Management OR Process Management OR Program Management Or a combination

- PMP (Project Management Professional Certification), Lean, Agile or Six Sigma certification