Senior Director, Technical Program Management - AI (Remote Eligible)

Senior Director, Technical Program Management - AI (Remote Eligible)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.

This TPM will lead a complex, cross-organizational initiative to transition our engineering environment into its next major evolution: a sophisticated, AI-driven, and self-optimizing ecosystem anchored by robust telemetry and evaluation. You will orchestrate the strategy and execution required to achieve a destination state where data seamlessly drives system-wide experimentation, automated workflows, and holistic operational visibility.

This program will transform raw metrics into a proactive AI intelligence layer for measuring impact and accelerating software delivery

- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

- Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates

- Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

- A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

- Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice

- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

- Deep focus on execution, follow-through, accountability, and results

- Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

- Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

- At least 9 years of experience managing technical programs

- 9+ years of experience designing and building data-intensive solutions using distributed computing.

- 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

- 5+ years experience building highly scalable mobile products & platforms

- 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

- Experience in building systems & solutions within a highly regulated environment

- Bachelor's degree in a related technical field (Computer Science, Software Engineering)

- MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management

Cambridge, MA: $269,600 - $307,700 for Sr. Director, Technical Program Management

McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management

New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management

San Francisco, CA: $294,100 - $335,700 for Sr. Director, Technical Program Management