Senior Middle Office Services Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Senior Middle Office Services Specialist within PNC's Private Bank organization, you will be based in Pittsburgh, PA.

The work shift will be: Monday

• Friday, 11:00 am - 8:00 pm EST

• Working independently, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.
• Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC.
• Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests.
• Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests.
• Provides guidance and assistance to other team members. Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge.

Preferred Skills Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition

Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Legal Analysis, Managing Multiple Priorities, Problem Solving

Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.