Clinic Receptionist - Bettendorf Health Plex - Full Time

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Join the MercyOne Family! We are looking to hire an Office Receptionist

As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request.

Position Title: Office Receptionist

Department: Orthopedic Care

• Training Preferred: Effective communication skills, medical terminology
• Special Training: Basic Life Support; Medical Office Procedures
• Less than 1 year experience required